Returns & Exchanges
At CAVO, we stand by the quality of our electronics and offer a 30-day window for returns or exchanges on all products in their original packaging. We aim to ensure your tech experience is seamless, providing full refunds for items that meet our return criteria.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the device in its original box with all included accessories, manuals, and cables to ensure a full refund eligibility.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing